Last updated: 14/01/2025

1. Introduction

Jace AI ("we," "our," or "us"), operated by Zeta AI, Inc., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email assistance service. Please read this privacy policy carefully. By using our service, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

• Account information (name, email address, password)
• Email content and metadata
• Communication patterns and preferences
• Usage data and service interactions
• Device and browser information

2.2 Email Data Processing

Through our integration with Gmail via Google API, we access and process:

• Email contents and attachments
• Sender and recipient information
• Email metadata (dates, times, subject lines)
• Email labels and categories

3. Use of Third-Party Services

3.1 Google API Services

We use Google API services to access and process your Gmail data. This access is governed by Google's API Services User Data Policy and requires your explicit consent. We maintain limited access to only the necessary data required for our service functionality.

3.2 OpenAI API

We utilize OpenAI's API for:

• Email content analysis
• Draft generation
• Communication pattern analysis

While we send data to OpenAI for processing, we ensure that:

• Data is anonymized before processing
• No personally identifiable information is shared
• Processing complies with GDPR and other relevant regulations

4. Data Processing and Storage

4.1 Location of Processing

While we are based in the United States, we process and store data in compliance with both US and international data protection laws, including GDPR for our European users. We implement appropriate safeguards for international data transfers.

4.2 Data Retention

We retain your data for:

• Active accounts: Duration of service usage
• Deleted accounts: Up to 30 days after deletion
• Analytics data: Up to 12 months
• Legal requirements: As required by applicable laws

5. GDPR Compliance

For users in the European Economic Area (EEA), we comply with GDPR requirements. You have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

6. International Data Transfers

As a US-based company serving international users, we ensure appropriate safeguards for international data transfers through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by the European Commission
• Additional technical and organizational measures
• Privacy Shield compliance where applicable

7. Security Measures

We implement robust security measures including:

• End-to-end encryption for data transmission
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

8. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

• Posting the new policy on this page
• Updating the "Last updated" date
• Sending an email notification for significant changes

9. Contact Information

For any questions about this privacy policy or our data practices, please contact us at:

• Email: team@zetalabs.ai
• Zeta AI, Inc.
• 2810 N Church St, PMB 20589
• Wilmington, Delaware 19802
• United States

This privacy policy is effective as of 14/01/2025 and will remain in effect except with respect to any changes in its provisions in the future.

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